Some products are made to order so please allow 2-3 days to produce the item. Then allow 3-7 business days after this to arrive at your location, however sometimes due to courier issues this can be slightly longer if you are in a remote area where multiple couriers may need to get the item to your location.
The $15 and $20 Special rate shipping options will be shipped in the most cost-effective way. This will normally be via a Fastway courier or another courier, if you would prefer Australia Post then please select the nonspecial rates.
Courier’s do not always read instructions so it is not always possible to leave a note advising them to leave the package on your doorstep or around the back of a gate.
We will always ship items as soon as possible once we have the item ready and will provide a tracking number. If you have not received this update please check your spam folder or log in to our webpage to see the updates
Additional charge may be applicable if we are required to post to a post office box.